90-Day Risk-free Trial

At HealiCrystal®, we have full confidence that you'll fall in love with our products. That's why we offer a generous 90-Day Satisfaction Guarantee with every purchase of our wellness sets. This means you have a full 90 days to test, try, and experience the remarkable benefits of our unique products. We're so confident in our products that we have a return rate of less than 1% during this 90-day trial period!

Here's how it works:

• If, for any reason, you're not completely satisfied within 90 days of delivery, you have the option to return your product to us. However, we truly expect you to be thrilled with your purchase from the moment it arrives.

• Before making a return, please reach out to us. Sometimes, we find that the product may not be used to its full potential to maximize its benefits. We can provide guidance and tips to enhance your experience.

• Throughout the trial period, please ensure that you maintain the product in good condition and use the provided cover to protect both the FIR mat and cushion. Avoid damaging or abusing any part of the set.

• When returning the product, please make sure to include all the components that originally came with it.

• It's important to note that we do not reimburse the original shipping costs you paid when you received the mat. However, you will receive a full refund for the product itself, and you will be responsible for the return shipping cost. Other than that, we're here to ensure your satisfaction!

90-Day Price Protection

At HealiCrystal®, we want you to shop with confidence. That's why we offer a 90-Day Price Protection Guarantee for any of our wellness sets purchased at www.healicrystal.com. Here's how it works:

• If, within 90 days of your purchase, an item you bought is further reduced in price or goes on sale, you can request a price adjustment. This means that even if you're waiting for a product to go on sale, you can buy it now, knowing that you may be reimbursed should the price drop.

• Customers are responsible for reaching out to HealiCrystal® to request the reimbursement; we won't automatically notify you if the item goes on sale. So, be sure to check after your purchase to see if you're eligible. Alternatively, you can sign up for our newsletter to stay informed about any upcoming sales or promotions.

• If you're eligible for a price adjustment, you'll receive a rebate equal to the difference between the purchase price and the sale price. We're here to ensure you get the best value for your purchase!

90-Day Risk-Free Trial & Price Protection Terms and Conditions

At HealiCrystal®, we stand by the quality and effectiveness of our wellness sets, and we want you to experience their benefits without any worries. That's why we offer a complimentary 90-Day Satisfaction Guarantee for all purchases made at www.healicrystal.com.

Here's how it works:

• If, for any reason, you are not completely satisfied with your HealiCrystal® product within the first 90 days of delivery, you can return it to us for a full refund of the purchase price.

Please take note of the following terms and conditions:

• Before initiating a return under the 90-Day Satisfaction Guarantee, please get in touch with our HealiCrystal® team to start the process and receive a Return Goods Authorization (RGA) code. This step is crucial to ensure a smooth refund process.

• To be eligible for a return, please provide your order information or a valid proof of purchase that includes the order date.

• We will issue a refund equivalent to the price you paid for the product. However, please be aware that the original shipping cost, even in cases of free shipping, will not be reimbursed.

• The responsibility for shipping the product back to HealiCrystal® rests with the customer, and we do not provide prepaid return labels for 90-day returns.

• It's important to share the return tracking information with HealiCrystal® once your shipment is on its way. This will help prevent delays in processing your refund.

• Please note that the 90-Day Satisfaction Guarantee applies exclusively to new products purchased from www.healicrystal.com. If you made your purchase through another distributor, you should contact them directly for information regarding their return policy.

• When returning the product, please ensure that you include all the items that originally came with it, such as all mats and cushions (including acupuncture), controllers, covers, and any other components.

• We reserve the right to void any warranty or refuse policy in cases involving customer dishonesty, scams, false publications, or abuse directed at HealiCrystal® or its personnel.

For a full refund, the product must be in fully functional and original cosmetic condition upon return. Upon receipt of your product, we will conduct an inspection and test to determine its condition. Please be aware that a restocking fee of 10% to 30% of the purchase price may apply, depending on the product's condition.

We value your satisfaction and want your experience with HealiCrystal® to be exceptional in every way.